FAQs
What is "gold-filled" jewelry?
"Gold-filled" is an actual layer of gold-pressure bonded to another metal!
Will my gold-filled jewelry tarnish or fade?
No, not at all! Gold-filled jewelry is completely tarnish resistant- it will not rub off, flake off, or turn colors! As a matter of fact, anyone who can wear gold can wear gold filled without worries of any allergic reaction to the jewelry. I never take my Andie's Initials off, and I wear it in oceans, lakes, pools, and the shower!
What is the meaning of quartz?!
Quartz is a power stone. It has been called the "Universal Crystal" because of its many uses. It enhances energy by absorbing, storing, amplifying, balancing, focusing and transmitting. It channels universal energy. Quartz also enhances thoughts, as they are a form of energy. Because it directs and amplifies energy, it is extremely beneficial for manifesting, healing, meditation, protection, and channeling.
Explanation from meanings.crystalsandjewelry.com/quartz !
I want a charm on my jewelry with my Initial Necklace, how can I get one?
Whether you're thinking you want a star, a heart, an animal, your favorite sport, or anything else, email me or message me in the "Contact" section so I can find you a perfect charm just for you! I love making custom orders :-)
What shipping do you use?
All US pieces are shipped using USPS First-Class Package Service, which takes 2-5 days once shipped (in the US). All international orders use USPS First Class International, which can really take anywhere from 1-4 weeks, but it could also be longer/shorter than that time - international shipping times vary greatly! (We also offer both Priority 2-day mail and Next Day Air shipping for US customers (email me)! Keep in mind that the creating time is still estimated as 1-5 business days even if you order 2 day or next day shipping, so please plan accordingly.)
I live in another country...can you ship to me?
Yes, our shop has WORLDWIDE shipping! If you have a specific question about international shipping prices, just send me an email or message me in the "Contact" section! International packages do not receive tracking codes.
How long does it take until you ship out the jewelry?
Because every piece ordered is hand-stamped and hand-made specifically for each order and customer, it typically takes me 2-8 BUSINESS days excluding holidays and weekends to make your pieces before shipping them off: however, this is not a guarantee and it could take more (or less) days to create your pieces. Jewelry shipping internationally usually takes more days to make as well. Being a full-time student, sometimes I need some extra time to create your jewelry.
What does your packaging look like?
All pieces are shipped in a pretty pink bubble mailing envelope, so your jewelry stays safe and sound. (USPS Online Tracking is always included in US orders, so you can know where your pieces are every step of the way!) In the large envelope, there is a packing slip, a colorful sheer jewelry pouch, and of course your jewelry :,)
What if I want to send some jewelry as a gift?
Please let me know by either emailing me or messaging me in the "Contact" section so I can put a custom gift note in and not include a packing slip with the price. Otherwise, I will not know! All orders come in a jewelry pouch.
How can I get faster shipping (Ex. 2 Day Priority)?
Please email me at [email protected] if you are interested in 2-Day Priority Mail (USPS), and we can talk about creating a custom listing for you that would include the extra shipping and handling costs!
How can I contact you about custom orders or any other comments, questions, or suggestions?
You can email me at [email protected] or click on the "Contact" tab on my website to message me. I will get back to you ASAP, which is usually pretty quickly!
How can I figure out my ring size or wrist size if I do not know it?!
Just click for ring sizer here, print it out, and follow the instructions!
The font on our thank-you notes and business cards is from http://www.fontsquirrel.com/license/frente-h1.